1. Introduction
Welcome to M/s Solnora Energy. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (www.solnoraenergy.com) or engage with our services.
By using our website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect different types of information to provide and improve our services:
a. Personal Information
When you contact us, request a quote, or book an order, we may collect:
- Name
- Email address
- Phone number
- Address
- Business details (for corporate clients)
b. Technical Information
When you visit our website, we may collect:
- IP address
- Browser type & version
- Pages visited
- Time & date of visit
- Cookies and tracking data
c. Payment Information
If you make a purchase, we may collect payment details through a secure third-party payment processor.
3. How We Use Your Information
We use the collected information for:
- Processing orders and providing services
- Customer support and communication
- Sending promotional offers (only if opted in)
- Website analytics and improvements
- Legal and compliance purposes
4. How We Protect Your Data
We implement security measures to protect your data from unauthorized access, misuse, or alteration. However, no method of online transmission is 100% secure.
5. Sharing of Information
We do not sell or rent your personal information. However, we may share it with:
- Service providers & vendors (for order fulfillment)
- Government authorities (if required by law)
- Third-party tools (e.g., Google Analytics for tracking website performance)
6. Cookies & Tracking Technologies
We use cookies to enhance user experience. You can modify your browser settings to disable cookies, but some website features may not function properly.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.
8. Your Rights & Choices
You have the right to:
✅ Access, update, or delete your data
✅ Opt-out of marketing communications
✅ Request details on how your data is processed
To exercise these rights, contact us at [Insert Email].
9. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated date.
10. Contact Us
For any questions regarding this Privacy Policy, please contact:
📧 Email: info@solnoraenergy.com
📞 Phone: +919811553493
📍 Address: Office No. TOWER-3, Nx One, A 1714, Greater Noida W Rd, Techzone 4, Uttar Pradesh